Shipping policy

Shipping Policy

At Dani’s Collectibles, we package orders carefully and work to get purchases on the way as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment is received.

Orders placed during livestreams, weekends, holidays, or periods of unusually high order volume may require additional processing time.

You will receive tracking information when available once your order has been prepared for shipment.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the items in your order, package size, weight, shipping method, and destination.

Any applicable taxes or additional charges will be shown at checkout when required.

Combined Orders

When possible, multiple orders placed by the same customer may be combined into one shipment.

If orders are combined, shipping charges are not automatically guaranteed to be refunded or adjusted unless otherwise stated.

Delivery Times

Estimated delivery times shown at checkout or provided by a shipping carrier are estimates and are not guaranteed.

Once a package has been accepted by the carrier, delivery times may be affected by weather, holidays, carrier delays, transportation disruptions, or other circumstances outside the control of Dani’s Collectibles.

Tracking

Tracking information will be provided for shipments when the selected shipping service includes tracking.

Tracking updates are controlled by the carrier and may occasionally be delayed or incomplete.

A delay in tracking updates does not necessarily mean that the package has been lost.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping address.

Once an order has been shipped, we may not be able to change or redirect the package.

Dani’s Collectibles is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect address, refused delivery, or other customer-related delivery issue, additional shipping charges may be required before the order can be resent.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, please:

Check with other members of your household
Check around your delivery location
Check with neighbors, apartment offices, front desks, or property management when applicable
Contact the shipping carrier for additional delivery information

Please contact Dani’s Collectibles if the package still cannot be located.

We will assist with available carrier information when possible. Packages confirmed as delivered by the carrier are not automatically eligible for a refund or replacement and will be reviewed individually.

Lost Packages

If tracking indicates that a package has been lost in transit, please contact us.

We may work with the applicable carrier to investigate the shipment and determine whether a refund, replacement, or carrier claim is appropriate.

Please allow the carrier's required investigation or claim period when applicable.

Damaged Packages

If your package arrives visibly damaged, please retain all packaging and take photographs of:

The outside of the package
The shipping label
Any visible damage
The affected item or items

Do not discard damaged packaging until the issue has been resolved, as the carrier may require it for a claim.

Trading Cards and Collectibles

Trading cards and collectible products are packaged with reasonable care to help protect them during shipping.

Minor manufacturing imperfections or damage that occurred inside a factory-sealed product are not considered shipping damage caused by Dani’s Collectibles.

Manufacturer-related issues may need to be addressed directly with the applicable manufacturer.

Live Rips and Breaks

Cards purchased through live rips, personal breaks, team breaks, character breaks, or similar formats will be packaged and shipped after the applicable livestream or break.

Shipping timelines may vary depending on order volume and the number of orders being sorted after a live event.

International Shipping

If international shipping is offered, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Dani’s Collectibles is not responsible for delays caused by customs processing.

Shipping Restrictions

We reserve the right to refuse or cancel shipments to locations where delivery is unavailable, restricted, or considered unusually high-risk.

If an order is cancelled for this reason, the applicable purchase amount will be refunded.

Contact Us

For questions regarding shipping, tracking, damaged packages, or delivery issues, please contact Dani’s Collectibles through our store contact page and include your order number.

Last updated: August 31, 2026