Refund & Return Policy

At Dani’s Collectibles, we want you to feel confident shopping with us. Because we sell collectible trading cards, sealed products, live breaks, and opened products, some items are not eligible for return once opened or revealed.

Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return, the item must be:

• In the same condition in which it was received

• Unopened, unused, and in its original packaging

• Accompanied by proof of purchase or order information

Customers are responsible for return shipping unless the item was damaged, incorrect, or significantly different from the description.

Please contact us before sending any item back. Returns sent without prior approval may not be accepted.

Trading Card Singles

Individual trading cards may be returned only if the item received is incorrect or significantly different from the condition or description shown in the listing.

Minor manufacturing imperfections, print lines, centering differences, surface marks, or other characteristics common to trading cards are not considered defects unless specifically represented otherwise in the listing.

Photos are considered part of the item description. Please review available photos carefully before purchasing.

Sealed Trading Card Products

Sealed boxes, packs, blasters, hobby boxes, and other sealed collectible products may be returned within the return period only if they remain completely unopened and in their original condition.

Once a product has been opened, the sale is final.

We cannot guarantee specific cards, inserts, parallels, autographs, memorabilia cards, redemption cards, or other hits inside sealed products unless specifically stated in the listing.

Live Rips, Personal Breaks & Opened Packs

All sales involving products opened live at the customer's request are final sale.

Once a pack, box, or other sealed product has been opened, it cannot be returned or refunded based on the cards received, card value, condition of cards directly from the manufacturer, or the absence of a particular hit.

Customers will receive the cards included with their purchase according to the terms stated during the sale or product listing.

Breaks & Randomized Purchases

Purchases involving team breaks, character breaks, division breaks, randomized spots, or similar break formats are final once the break has begun or the randomization has taken place.

Results are determined by the break format described in the listing or livestream and are not guaranteed to produce cards of any particular value.

Damaged or Incorrect Orders

Please inspect your order after delivery.

If you receive an incorrect item or your order arrives damaged due to shipping, contact us as soon as possible with your order information and photos of the item and packaging.

We will review the issue and work with you to provide an appropriate replacement, refund, or other resolution when applicable.

Damage caused by the card manufacturer, including factory defects or imperfections inside sealed products, may need to be addressed directly with the manufacturer.

Lost or Missing Packages

If tracking shows that a package has been lost in transit, please contact us so we can assist with the shipping carrier and determine the appropriate resolution.

If tracking shows a package as delivered but it cannot be located, customers should first check with household members, neighbors, property management, or the applicable shipping carrier. We will assist when possible, but refunds for packages confirmed as delivered will be evaluated on a case-by-case basis.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return resulted from an error on our part.

Final Sale Items

The following items are not eligible for return or refund unless they were sent incorrectly:

• Opened trading card packs or boxes

• Live rips or personal breaks

• Completed break spots

• Randomized break purchases after randomization

• Clearance or specifically marked final-sale merchandise

• Digital products, if applicable

Cancellations

If you need to cancel an order, please contact us as quickly as possible.

Orders that have already been shipped or products that have already been opened during a live stream cannot be cancelled.

Contact Us

For questions regarding a return, refund, or order issue, please contact Dani’s Collectibles through our store contact page and include your order number and a description of the issue.